How to contact ALWIL Software a.s.

There are a number of different ways to contact ALWIL Software, depending on your specific needs.

In most cases, similar questions have already been answered, and have been made available in our FAQ section, which is continually updated.

If our FAQ section does not meet your needs, please email us using the generic email addresses below; this will allow your email to be routed to the appropriate person "on duty"

Note: Please submit general emails to the company in the English language only. If you don´t speak English, please contact the nearest reseller in your country.

Further Note: Sales and Support emails may also be posted, in addition to English, in Chinese Simplified & Traditional, Czech, Dutch, French, German, Italian, Japanese and Spanish.

By E-mail

Before contacting sales, our online price calculator can assist you to work out your own pricing, generate a quote or visit our online shop at share*it to make a direct purchase. If this does not help, then please email: sales@avast.com.

Before contacting technical support, please read our FAQ section as your question is likely to have been asked before (and answered). If this is not the case, then please email: support@avast.com.
(Notice: paying customers will get priority over support resources, so please use your registered email address.)

For general information please use info@avast.com.
(Please, don´t use this address for technical support issues, as they will not be answered.)

To send suspected virus/malware files, please use virus@avast.com.

For website related questions, please use webadmin@avast.com.

By Telephone

ALWIL Software a.s. Sales: (+420) 274 005 777.
ALWIL Software a.s.: (+420) 274 005 666.

By Fax

ALWIL Software a.s. Sales: (+420) 274 005 888.
ALWIL Software a.s.: (+420) 274 005 889.

By Post

registered in the Commercial Register, administrated by the Municipal court in Prague, section B, file number 11402

Registration Number: 27636917
VAT Number: CZ27636917