Q: When I start Microsoft Outlook, a message window pops up stating that "avoutext.dll cannot be loaded/started". What should I do?

A:

1. Close MS Outlook.
2. Delete avast32 item in
   HKLM\Software\Microsoft\Exchange\Client\Extensions registry via REGEDIT.EXE
3. Search for and delete all extend.dat files from your hard disk (the file may be hidden).