Q: I have purchased a Lifetime or Gold License package, but avast! reports my license has expired.

A:

avast! is reporting that my license has expired, but I have just recently purchased a "Lifetime" or "Gold" License package. What do I do?

With regret, ALWIL Software does not produce Lifetime or Gold License packages for any of the avast! product range.

You have probably purchased a fraudulent package from a scam website, which you may have clicked on via a Google adword advertisement.

Please see this support document for more on this and our advice for what to do about it.